- Mollie Staretorp
- Mar 13
- 3 min read
Updated: Jun 17
It’s one of the biggest unspoken concerns when hiring a VA:
“Can I actually trust someone else with this?”
Not because you’re overly protective. But because so much of your day—the fast-moving calendar, your most important client conversations, personal logins, inbox replies, last-minute travel updates—is hard to hand off if you don’t trust the person on the other side.
And trust, especially with a virtual team member, doesn’t come from one good onboarding meeting. It’s built deliberately over time—through transparency, responsiveness, shared wins, and consistency.
Here’s how to build the kind of VA–exec relationship that lasts.
1. Start with Trust, Don’t Wait for It
One of the most common pitfalls new clients fall into is withholding key access or real tasks until the VA “proves themselves.” The problem? If your VA is only given surface-level work, they never get the chance to demonstrate real value—and the relationship stalls.
What to do instead:
Set clear boundaries (what’s off-limits now, what’s shareable later)
But give meaningful work right away—calendar requests, inbox clean-up, meeting prep
Use shared tools (Notion, Slack, Loom, or even voice notes) to let them see how you think
Provide access gradually—but don’t make them earn every step through busywork
Trust-building doesn’t mean blind access. It means strategic transparency from day one.
2. Be Honest About What’s Hard to Let Go
If you’ve been a solo operator or are used to doing everything yourself, it’s normal to struggle with offloading tasks. But silence breeds friction. Instead, name it.
Try:
“It’s hard for me to let go of my calendar—I’ve had too many scheduling snafus in the past. Let’s start with just one day a week and check in after.”
Or:
“I’m not used to sharing my inbox. I’d like to start with you labeling items by priority and flagging drafts for me to send.”
Being open about your concerns turns them into shared goals—and helps your VA proactively earn your confidence in those areas.
3. Commit to a Feedback Loop (Both Ways)
The best VA–exec pairs run like trusted partnerships, not boss–contractor dynamics. That only works if you both know how things are going.
Build in a rhythm for:
Quick feedback (“This was great—do more of this.” / “Let’s tweak how we reply to those.”)
Weekly reviews or end-of-day check-ins, async or live
Space for your VA to suggest improvements (“Here’s how I’d automate this.”)
Creating a culture of feedback early gives both of you room to improve—and confidence to operate without micromanagement.
4. Document Wins as You Go
Trust is emotional—but also operational. If you start to see the time you’re saving, the projects that are progressing, the communications handled without your intervention, your relationship deepens.
You might track:
Hours offloaded per week
Tasks now owned 100% by your VA
Recurring workflows that no longer touch your plate
Feedback from your clients or team (“Thanks for getting back to me so quickly!”)
Even a short Slack message like “Handled this one so you don’t have to” helps build the sense of shared ownership.
5. Think of It as a Strategic Relationship, Not Just Admin Help
Most founders don’t realize how transformative a strong VA partnership can be—not just to their to-do list, but to their clarity and pace. Over time, your VA gets to know:
How you prioritize
What’s important to you (even if you haven’t said it)
How to anticipate needs and flag potential risks
How to protect your time and attention
That level of partnership doesn’t happen overnight—but it doesn’t take years either. With the right structure and intentionality, many of our clients see that shift within the first 60 days.
What to Avoid
One-way delegation. Make sure communication is bidirectional.
Invisibility. VAs can’t build trust if they’re hidden behind vague requests and silence.
Task hoarding. If you’re still holding on to low-value tasks “just in case,” challenge yourself to let them go with a plan.
Further Reading
Getting Started with a VA: The First 30 Days
Managing a VA: Tools, Routines, and Boundaries That Work
The Difference Between a VA and an EVA — and Why It Matters
Inbox vs. Calendar: Which Should You Offload First?